Hooper Music Studio

At Hooper Music Studio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

We collect information that you provide directly to us, including:

Account Information: Name, email address, phone number, and password when you register for an account.
Booking Information: Details about lessons you book, including instrument, level, and scheduling preferences.
Payment Information: We use Stripe to process payments. We do not store your full credit card details on our servers.
Communications: Records of your interactions with us, such as support inquiries or feedback.

2. How We Use Your Information

We use the information we collect to:

Provide and manage your music lessons and bookings.
Process payments and generate invoices.
Send you important notifications, such as booking confirmations, reminders, and schedule changes.
Improve our website and services.
Respond to your inquiries and provide customer support.

3. Third-Party Services

We may share your information with trusted third-party service providers to help us operate our business:

Stripe: For secure payment processing.
Google/Facebook/Apple: For authentication if you choose to sign in using these services.
Cloudflare Turnstile: For spam protection and security.

These providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to access, correct, or delete your personal information stored in your account. You can manage your profile details directly through the Student Portal. If you wish to delete your account, please contact us.

6. Cookies

We use cookies to enhance your experience on our website, such as keeping you logged in and remembering your preferences. You can control cookie settings through your browser.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@hoopermusicstudio.com
Phone: 0407 154 232